Tech Away: reports and technical interventions via app
Tech Away: reports and technical interventions via app
Digitizing the management of technical interventions and the compilation of reports is no longer an option, but a necessity to improve efficiency, control, and service quality. Tech Away, available on Techaway.cloud, is a comprehensive mobile app for managing technical interventions and reports from smartphones and tablets, speeding up every operational phase and centralizing data.
Why digitize interventions and reports
Traditional paper-based management of interventions and reports involves:
• Waste of time
• Manual errors
• Difficulty in tracking
• Delays in reporting
With Tech Away, all these limitations are overcome, thanks to an intuitive and integrated digital system that automates operational processes, from planning to closing the intervention.
Complete management of technical interventions
Tech Away allows you to manage interventions directly from your mobile device, with features that simplify life for both field operators and company managers:
• Planning, scheduling, and assigning interventions
• Organizing appointments and technicians
• Viewing the calendar and geolocating customers
• Monitoring the status of activities in real time
• Support for offline work, synchronizing data as soon as you are back online
This integrated management system allows you to have everything under control with a single app, eliminating errors and delays.
Digital reports: speed, accuracy, and digital signatures
One of the main advantages of Tech Away is the creation and sending of reports, directly from your mobile device:
• Quick and guided compilation
• Add materials, photos, notes, and intervention time
• Immediate digital signature by the customer
• Instant sending to the company and automatic archiving
This process completely eliminates paper, reduces errors and administrative costs, and ensures that documentation is always up to date and easily retrievable.
Centralized dashboard and ERP integration
Tech Away is not just an app for technicians, but a complete control system:
• Back office manager with centralized web dashboard
• Control of technicians, customers, machines, spare parts, and reports
• Flexible configuration of features according to business needs
• Data export in Excel format
• Integration with any business management system (ERP) via API or CSV
These features provide a complete overview of technical operations and facilitate synergy between field activities and the office.
Benefits for companies and operators
Adopting Tech Away brings tangible benefits to the entire organization:
- Optimization of operating times and costs
- More effective coordination of the technical team
- Elimination of manual errors
- Real-time updated information
- Better control of processes and service quality
- Offline functionality to work anywhere
Who is Tech Away designed for?
Tech Away is ideal for any company that provides technical assistance, maintenance, and repair services, including:
• Plant maintenance companies
• Specialized technicians (electricians, plumbers, IT technicians)
• Service providers and service centers
• Companies with teams of field technicians
In a competitive market, digitizing the management of interventions and reports is a strategic lever for increasing efficiency, transparency, and customer satisfaction.
Tech Away offers a modern, intuitive, and integrated mobile solution that transforms technical management from a manual and disorganized process into an effective and reliable digital tool.
Discover how Tech Away can revolutionize the management of your technical interventions and reports!