We develop CRM (Customer Relationship Management) based on a thorough analysis of customer's needs and on a reliable and qualified design, always vigilant over new technologies' development.
Tailor-made solutions to every need
We know that every project of this kind depends intimately on company's needs and its way of working.
Therefore, we don't propose standard systems, which oblige the customer to adapt himself to the software but, on the contrary, we develop modular software carefully tailored to company's needs.
We offer our "know how" and our careful consulting on all the aspects of available proposals.
Manage your customers at your best
Nowadays customized client management is becoming a must.
That's why coordinating the management at its best becomes of vital importance.
With our software it is possible to easily access useful information about your customers (such as profiles, working fields, activity's history, contacts and purchases).
It is also possible to define repetitive and timed activities, in order to address the personnel's effort.
Moreover, you will be able to set diversified access for the workforce involved in the customer management process (operators, customer-care personnel, supervisors, ecc...).
An advanced marketing tool
The CRM software platforms are true and tested marketing tools, offering solutions for a detailed profiling, feedback collection and bid management.
Thanks to the sophisticated business intelligence tools, it is now possible to achieve detailed reports and statistics on the activities performed by your operators and on the purchase modalities and preferences of the customers.